Event Security Manager – Live Events
Lead the Action Behind the Scenes
Are you energized by live events, fast-paced environments, and leading teams that deliver unforgettable experiences?
BEST Crowd Management is seeking a dynamic Event Security Manager to oversee event day operations at a major venue in Minneapolis, MN. In this role, you’ll lead event supervisors and staff, coordinate operational planning, and ensure every event runs safely, efficiently, and seamlessly.
If you thrive in environments where no two days are the same and enjoy being at the center of large-scale events, this opportunity is for you.
Pay, Benefits, and Work Location:
Competitive Salary: $60,000 - $70,000 / year
Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
Work Location: Based in Minneapolis, MN, you’ll be at the heart of our operations, ensuring security and safety
What You’ll Do
As an Event Operations Manager, you will oversee and coordinate the execution of event operations while ensuring exceptional client and guest experiences.
Key Responsibilities
Event Operations Leadership
Coordinate and oversee all aspects of event day operations
Support operational planning and execution for events at the venue
Assign and direct work tasks for Event Supervisors, Event Staff, and Event Security
Ensure all operations meet client expectations and BEST Crowd Management standards
Team Management
- Supervise, coach, motivate, and train Event Supervisors
Support recruiting, hiring, onboarding, licensing, and training of event staff
Conduct performance evaluations and provide recommendations for staff development
Assist with scheduling and workforce coordination
Client & Venue Partnership
Maintain strong relationships with venue leadership and clients
Respond to client requests and operational needs during events
Ensure excellent service delivery and customer satisfaction
Identify and report operational issues or incidents during events
Respond to emergencies or operational challenges as they arise
Assist with incident reporting and investigations when required
Communicate critical information to leadership and client partners
Operational Excellence
- Support development and implementation of Standard Operating Procedures
Conduct on-the-job training for staff and supervisors
Ensure operational areas are organized, maintained, and compliant with company standards
What We’re Looking For
Minimum Qualifications
1–3 years of professional experience in event operations, security, venue operations, or a related field
At least 1 year of customer service, security, or event operations experience
Strong leadership and team management skills
Excellent communication skills (written and verbal)
Ability to make sound decisions and exercise professional judgment in fast-paced situations
Ability to pass a background check
Event staffing or venue operations
Security operations
Law enforcement, military, or EMS background
Schedule & Availability
This role requires a flexible schedule, including:
Evenings
Weekends
Holidays
Event nights and occasional overnight operations
Candidates must be able to monitor and respond to time-sensitive communications from clients, staff, and leadership.
Physical Requirements
This role involves working in active event environments and may include:
Standing or walking for extended periods (up to 10 hours)
Occasionally lifting, pushing, or pulling up to 45 lbs
Working indoors and outdoors in varying weather conditions
Occasional climbing, bending, or working in confined spaces
Why Join BEST Crowd Management?
BEST Crowd Management is a leader in crowd management and event security services, supporting some of the most exciting venues and live events across the country.
When you join BEST, you become part of a team that plays a critical role in creating safe, memorable experiences for thousands of fans and guests.
✅ Lead teams
✅ Support major events
✅ Build a career in venue and event operations
Apply today and help bring world-class events to life in Minneapolis.
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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